We looked at four peoples' records. We saw that treatment options, risks, benefits, costs and alternatives had been discussed with patients. Patients signed treatment plans to show they consented to the work being done.

We spoke with two patients visiting the practice. One patient told us "It's alright here. I'm happy with the treatment I've had and I don't wait too long to get an appointment". Another said they thought their dentist did a "good job" and gave them a clear explanation of any treatment needs.

The standard of the environment was good and appeared clean, tidy and well maintained. One patient said they thought the practice was "very modern" and "kept nice and clean".

At the time of our inspection staff told us the practice was short staffed due to annual leave. There was flexibility within the staff team to respond to the changing circumstances.

The provider had a complaints procedure in place. We were told that no complaints had been received in the last three years. One patient said "It's always been alright. I've no complaints".