Rose Lodge, Hebburn.Rose Lodge in Hebburn is a Hospitals - Mental health/capacity specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, caring for adults under 65 yrs, caring for people whose rights are restricted under the mental health act, diagnostic and screening procedures, learning disabilities, mental health conditions and treatment of disease, disorder or injury. The last inspection date here was 25th September 2013 Contact Details:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
4th September 2013 - During a routine inspection
We observed the care given to people who used the service and they told us they were “happy with the care” provided and staff “spoke to them in the right way”. We spent time observing how people were treated and saw staff spoke with people who used the service in a polite and respectful manner that encouraged decision making and independence. People who used the service also told us they had enough to do. People who used the service said they were able to make decisions for themselves, and they were happy with the accommodation. One member of staff said “…this is a brilliant place, we provide top care that is focussed on the patient and we involve patients in their care at all times”. We observed people at meals times and were told the food was 'good'.
28th December 2012 - During a routine inspection
We observed the care given to people who used the service and they told us they were ‘happy’ with the care provided by staff and staff were ‘good and pleasant’, ‘spoke to them in the right way’ and they ‘liked it’. We spent time observing how people were treated and saw staff spoke with people who used the service in a polite and respectful manner that encouraged decision making and independence. We asked people if they had any complaints but although they said they knew who to talk to they said they did not have any. People who used the service also told us they had enough to do. People who used the service said they were able to make decisions for themselves, and they were happy with the accommodation. We observed people at meals times and were told the food was ‘good’.
1st January 1970 - During a themed inspection looking at Learning Disability Services
The five patients we spoke with were all were very positive about the care, treatment and support they received and they spoke highly of the staff team. Patients said that they were able to make decisions for themselves, and that they were generally happy with all aspects of the accommodation. Other comments included: ‘They look after me alright.’ ‘It is excellent, well looked after, I feel safe here.’ ‘Good food but don’t get a great choice. ‘ ‘Never had a bad one (meal).’ ‘Going out to the shops is good.’ ‘I am happy here, the gardens are lovely.
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