Redbank Group Practice, 69 Church Street West,, Radcliffe.
Redbank Group Practice in 69 Church Street West,, Radcliffe is a Doctors/GP and Urgent care centre specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th June 2016
Redbank Group Practice is managed by Red Bank Group Practice who are also responsible for 2 other locations
Contact Details:
Address:
Redbank Group Practice Sun Suite 2nd Floor Radcliffe Primary Care Centre 69 Church Street West, Radcliffe M26 3XA United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Redbank Medical Practice on 10 May 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients reported they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients reported they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
We did not speak with any patients during the inspection as none were available. We looked at the Friends and Family test results for January, February and March of 2016. The results indicated that patients were overwhelmingly ‘extremely likely’ to recommend the practice to their friends and family.
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