In this report the name of a registered manager appears who was not in post and not managing the regulatory activities at this location at the time of the inspection. Their name appears because they were still a Registered Manager on our register at the time.

People who use the service were given information and support regarding their care or treatment. During consultation, the dentists discussed the treatment options available to people and the risks and benefits involved in dental treatments.

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People’s dental needs were assessed before any treatment was planned.

There were systems in place to reduce the risk and spread of infection. There was an infection control policy and an infection control lead who was responsible for ensuring that all protocols were followed.

New dental nurses were required to complete an induction programme of training and shadowing of experienced dental staff.

We looked at the provider’s most recent satisfaction survey results from June 2013 to which 22 people responded. Free text comments included: ''Friendly team. A pleasure to go to the dentist. Lovely reception'' and ''very friendly staff!!!'' This demonstrated that the quality of the provider’s service was monitored and that the views of people were sought to identify areas for improvement.