We spoke with four people who use the service, people said staff were approachable and listened, and they were given the information they needed to make a decision about their treatment. One person said "everything is explained to me, the staff are friendly and polite" another person commented “The staff are approachable and the surgery is clean".

Information was available at the clinic to support people to make decisions about their care and treatment. Assessment, planning and delivery of care was reflected in the treatment plans. Staff had attended training courses relevant to their work and had their performance and development monitored and appraised by the provider.

On the day of the inspection we found the practice to be clean and saw that a decontamination process was in place for dental instruments. Information was available for staff on safeguarding children and vulnerable adults and how to escalate a concern if necessary. There were systems in place to monitor the quality of the service; these included asking for people for their views and ensuring information was available should a person wish to make a complaint.