We carried out an announced comprehensive inspection on 16 November 2017 to ask the service the following key questions; Are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this service was providing safe care in accordance with the relevant regulations.

Are services effective?

We found that this service was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this service was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this service was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this service was providing well-led care in accordance with the relevant

Background

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

Purecare Limited provides GP consulting services in the North Kensington Area of London. The service is operated by a provider who offers other services, such as pharmacy and aesthetic medicine. The GP consulting service has access to a clinical room within the building. At the time of our inspection there was a GP who was in a contract with the providers and was offering patient consultations as required by patient demand. This GP was not on the specialist register. No other staff were employed at the clinic.

The clinic operated on a Tuesday and Thursday between 2pm- 6pm depending on the need for appointments.

The provider who is a pharmacist is the CQC registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We spoke to no patients on the day of our inspection as no patients were booked to attend the clinic. Prior to our inspection we sent comments cards for patients using the clinic to give us their feedback. We received comment cards that had been completed giving positive feedback. However this feedback also related to the pharmacy and the aesthetic part of the service.

Our key findings were:

There were areas where the provider could make improvements and should:

• Maintain arrangements for providing patients with room shields/curtains in the examination room.
• Maintain the availability of oxygen on premises.
• Develop a policy of dealing with sepsis and blood test results.