People who used the service told us they were pleased with the way the practice was run and the services provided. People's treatment was planned and discussed with them and based on their assessed needs. People told us they were given clear information that enabled them to make informed choices. People said they were made aware of the costs for treatment and given the appropriate after care advice. People's comments included, "I have been coming here for a number of years and everything about this dentist is excellent” and, "I have nothing but good things to say. It is clean and tidy and they put you at your ease”.

People received their treatment in a clean, hygienic environment. The dental practice had arrangements in place for the management of infection control.

People received treatment from an established team of professionals. One person said, "The staff give an air of confidence and reassurance". Staff confirmed they had attended training courses appropriate to their work and to meet the requirement of their professional registration. Dental nurses told us they were well supported in their work and the team functioned well. We saw how the staff spoke with people in a friendly and helpful way.