Priory Wellbeing Centre - Canterbury, Canterbury.Priory Wellbeing Centre - Canterbury in Canterbury is a Doctors/GP specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), dementia, eating disorders, learning disabilities, mental health conditions, substance misuse problems and treatment of disease, disorder or injury. The last inspection date here was 8th August 2018 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
18th June 2018 - During a routine inspection
![]() We rated the Priory Wellbeing Centre Canterbury as good because:
However:
20th January 2014 - During a routine inspection
![]() We did not speak with people who use the service, or observe treatments at the clinic as people were reluctant to be identified to the inspectors due to the sensitive nature of their treatment at the clinic. We reviewed five sets of treatment records and we found that therapists and clinicians involved people in their treatment plan, and included the person’s input in determining goals to be achieved. We found that people were able to give consent to their treatment plan, or decline it if they felt it did not meet their needs. We found that the treatment records were comprehensive, with chronological information about the initial referral, assessments and treatment progression. We spoke with a consultant psychiatrist who told us that the therapists and clinicians were well supported in their roles. We reviewed four personnel records and found evidence of continuous supervision. We reviewed the arrangements for information sharing and referral where people required more than one health care professional to be involved in their treatment. We found that clinicians and therapists maintained good communication links with external health care professionals such as people’s general practitioners (GP), to ensure a seamless and coordinated service. We noted that the clinic manager carried out regular audits to monitor the quality of the service, and to ensure that the policies and procedures were being followed. We found that there was evidence of changes made after comments received from people, and we saw that feedback mechanisms were made available to people who use the service.
1st March 2013 - During a routine inspection
![]() We did not speak with people receiving treatment or observe treatments at the clinic, as people were reluctant to be identified to the inspectors. We spoke with a relative of a person receiving treatment. The relative told us "We have had no cause for complaint with the treatment here". We also spoke with two staff members and reviewed staff development files. We noted that there were updated records relating to verification of staff qualifications and professional development. We reviewed four medical records, and found that they were comprehensive, with chronological information about the initial referral, assessments and treatment progression. We reviewed policies and procedures at the clinic, and found that they referred to current national guidance. We noted that the clinic manager carried out regular audits to monitor the quality of the service, and to ensure that the policies and procedures were being followed.
6th March 2012 - During a routine inspection
![]() People told us that they were “Very impressed” with the service they received at The Priory Clinic Canterbury. People told us that they liked the atmosphere of the service. The said “It is always very calming there and the staff always have a smile at the right time”.
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