We rated the Priory Hospital Romiley as good because:

The building was clean and in a good state of repair. Staffing levels were sufficient to keep people safe and could be increased in response to needs. There was minimal use of restraint and staff were skilled in de-escalation. Medicines management practice was good.

We saw that full assessments, including a physical assessment, was undertaken at admission. There was evidence in all records of ongoing physical health care and monitoring. Staff completed care plans which were up to date, personalised, holistic and recovery orientated.

Patient feedback was all positive, with detailed descriptions of person centred, individualised care. We saw that relationships between patients and staff were strong, caring and supportive. Patients described feeling supported and empowered by the therapeutic plans and sessions they were involved in. Patients had been involved in interviewing staff for the service. Patients had also attended the clinical governance meetings to feedback on the service from a patient viewpoint and to highlight any issues.

Admissions had taken place in a planned way taking account of patient mix and the effects of admission on the existing mix. We saw detailed transition and contingency plans. A weekly activity planner outlined groups and activities available, with each patient having their own planner with additional individual sessions.

The service had good governance and oversight. Staff we spoke with were aware of the organisational values and expectations. Staff felt supported by the registered manager and deputy manager.

However:

Mandatory training levels for life support training were lower than 75%.