Priority House, Maidstone.Priority House in Maidstone is a Hospitals - Mental health/capacity specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, caring for adults over 65 yrs, caring for adults under 65 yrs, caring for people whose rights are restricted under the mental health act, mental health conditions and treatment of disease, disorder or injury. The last inspection date here was 27th November 2012 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
16th October 2012 - During a routine inspection
People were generally pleased with the quality of care they received. The crisis team had many thank you cards and letters. Comments we saw included, “you have all been great to work with” and “you will be forever in my heart”. People we spoke with wanted more opportunities to discuss their problems with staff that they knew. They said that some agency staff were not very knowledgeable about their specific needs. However they said that, “when they do … (speak to staff) … it is great”. We saw that the care on the wards was delivered calmly and with compassion. Staff knew the people who used the service and understood their needs. We saw that people were able to change practices at the hospital through their involvement, for example they had asked for more salads and vegetables in their diet and this had happened.
25th November 2010 - During a routine inspection
We did not visit this location as part of this planned review, therefore we did not have the opportunity to speak to people who use this service directly. However, we have considered the views of people using services from other locations within the Trust to inform our judgements.
19th April 2010 - During an inspection to make sure that the improvements required had been made
This section was not completed for this inspection. More information about what we found during the inspection is available in the report below.
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