Primecare Oral Health Services - Stoke, 26 Liverpool Road, Stoke On Trent.Primecare Oral Health Services - Stoke in 26 Liverpool Road, Stoke On Trent is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 15th November 2013 Contact Details:
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22nd October 2013 - During a routine inspection
In this report the name of a registered manager appears who was not in post and not managing the regulatory activities at this location at the time of the inspection. Their name appears because he was still a Registered Manager on our register at the time. Prior to, during and after the inspection we spoke to some people who used the service. People we spoke with told us they were happy with the service and the treatment they received. One person told us, "The dentist has been brilliant, I was very nervous, but he put me at ease". We saw that people were provided with care and treatment that met their needs, options were discussed and people told us that they were enabled to make informed decisions about the treatment recommended. Infection control procedures were effective and ensured that people were protected from the risk of cross infection. Staff recruitment and induction procedures ensured that people who used the service received care and treatment from staff who were properly vetted and suitable to work at the practice. Arrangements were in place for the supervision and appraisal of staff, meetings were arranged regularly and training opportunities were available. This helped to ensure that their qualifications, skills and experience were appropriate. The service was well run. There were effective management arrangements in place and audits of the quality of service were undertaken regularly to ensure that satisfactory standards were maintained.
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