There were two people receiving care at the time of our inspection. We spoke with one of them. They told us that they were very happy and satisfied with the service provided by the surgery. They said “all the staff here are very nice and kind.” They always found the surgery to be clean whenever they visited and said their treatment plan and cost of treatment had been explained to them before the start of their treatment. They said they had found the service so far to be “excellent.” We also looked at patient testimonials which the provider had put on their website. All the comments were positive and people felt they had received good care.

We found that the people received treatment which was based on an assessment of their needs. Staff were supported in their professional development, and clinical and other records were stored securely. We found the surgery to be clean at the time of our visit and staff followed recommended guidance and appropriate protocols to protect people against the risks of infection.