We spoke with the practice manager, the head dental nurse and four patients as part of this inspection. We also met the trainee dental nurse and the head receptionist.

Patients told us that the dentist explained their treatment choices to them and that the agreed treatment was recorded in their treatment plan. One patient said, “Yes, my options have been explained to me - I trust the dentist so usually take their advice”.

We saw that patient's medical histories had been updated and alerted dental professionals to any medical conditions or medication that they needed to be aware of. Two of the patients that we spoke with described themselves as 'nervous' patients and said that the dentist took time to explain things to them and that they were now less nervous.

We found the premises, including communal areas of the practice and surgeries, to be clean on the day of the inspection. The head dental nurse demonstrated the systems in place to ensure that dental instruments were sterilised and we found the systems to be robust.

Staff had undertaken appropriate training to keep their continuing professional development up to date; this included dealing with medical emergencies and safeguarding adults and children from the risk of abuse. Staff told us that they were well supported by the principal dentist and practice manager.

There were systems in place to monitor the quality of the service provided and to invite people to make comments and complaints.