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Care Services

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PHGH Doctors, London.

PHGH Doctors in London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 13th January 2020

PHGH Doctors is managed by PHGH Doctors.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2020-01-13
    Last Published 2016-12-20

Local Authority:

    Barnet

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

23rd November 2016 - During an inspection to make sure that the improvements required had been made pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced focussed inspection at PHGH Doctors on 23 November 2016. We found the practice to be good for providing safe and is rated as good overall.

We had previously conducted an announced comprehensive inspection of the practice on 16 September 2015. As a result of our findings during the visit, the practice was rated as good for being effective, caring, responsive and well led and requires improvement for being safe, which resulted in a rating of good overall. We found that the provider had breached two regulations of the Health and Social Care Act 2008; Regulation 12(2)(g) safe care and treatment in regard to medicines management and Regulation 19(3) (a) (b) fit and proper persons employed resulting from incomplete pre employment checks.

The practice wrote to us to tell us what they would do to make improvements and meet the legal requirements. We undertook this focussed inspection to check that the practice had followed their plan, and to confirm that they had met the legal requirements.

This report only covers our findings in relation to those areas where requirements had not been met. You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for PHGH Doctors on our website at http://www.cqc.org.uk/location/1-2124311321.

Our key findings across all the areas we inspected were as follows:

  • Records showed that all staff acting as chaperones had received a Disclosure and Barring service (DBS) check.

  • Recruitment arrangements included all necessary pre-employment checks for all recently employed staff. There was a clear system in place for ensuring all checks were in place prior to employment commencing.

  • There was a system in place to ensure that patient group directions are in place and current for all nursing staff prescribing immunisations or medicines in line with their role.

  • The practice had improved access to GP and nurse led appointments by recruiting two salaried GP’s in early 2016.

  • The practice had responded to the need to provide a more appropriate level of nursing provision by participating in health care assistant apprentice programme. This provided improved availability of nurse led appointments allowing the practice nurse to focus on those patients with more significant need.

  • Arrangements for identifying carers had improved. The practice had identified 25% more carers since the last inspection; an increase from 75.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice
16th September 2015 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced focussed inspection at PHGH Doctors on 23 November 2016. We found the practice to be good for providing safe and is rated as good overall.

We had previously conducted an announced comprehensive inspection of the practice on 16 September 2015. As a result of our findings during the visit, the practice was rated as good for being effective, caring, responsive and well led and requires improvement for being safe, which resulted in a rating of good overall. We found that the provider had breached two regulations of the Health and Social Care Act 2008; Regulation 12(2)(g) safe care and treatment in regard to medicines management and Regulation 19(3) (a) (b) fit and proper persons employed resulting from incomplete pre employment checks.

The practice wrote to us to tell us what they would do to make improvements and meet the legal requirements. We undertook this focussed inspection to check that the practice had followed their plan, and to confirm that they had met the legal requirements.

This report only covers our findings in relation to those areas where requirements had not been met. You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for PHGH Doctors on our website at http://www.cqc.org.uk/location/1-2124311321.

Our key findings across all the areas we inspected were as follows:

  • Records showed that all staff acting as chaperones had received a Disclosure and Barring service (DBS) check.

  • Recruitment arrangements included all necessary pre-employment checks for all recently employed staff. There was a clear system in place for ensuring all checks were in place prior to employment commencing.

  • There was a system in place to ensure that patient group directions are in place and current for all nursing staff prescribing immunisations or medicines in line with their role.

  • The practice had improved access to GP and nurse led appointments by recruiting two salaried GP’s in early 2016.

  • The practice had responded to the need to provide a more appropriate level of nursing provision by participating in health care assistant apprentice programme. This provided improved availability of nurse led appointments allowing the practice nurse to focus on those patients with more significant need.

  • Arrangements for identifying carers had improved. The practice had identified 25% more carers since the last inspection; an increase from 75.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

 

 

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