Perivale Medical Clinic in Greenford is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 21st February 2017
Perivale Medical Clinic is managed by Dr Narmen Koye.
Contact Details:
Address:
Perivale Medical Clinic 2 Conway Crescent Greenford UB6 8HX United Kingdom
Telephone:
0
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2017-02-21
Last Published
2017-02-21
Local Authority:
Ealing
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Perivale Medical Clinic on 15 September 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
The practice scored below average on the national GP patient survey for ease of getting an appointment. The practice had recently changed its appointment system. Patients who participated in the inspection said they could get an appointment when they needed one with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from patients, which it acted on.
The areas where the provider should make improvement are:
The practice should review areas of the Quality and Outcomes Framework where it has high exception reporting rates, for example for some diabetes indicators to ensure it is fully meeting the needs of patients.
The practice should actively encourage eligible female patients to attend for breast cancer screening.
The practice should continue to active identify patients who are also carers to ensure they are receiving appropriate support and their needs are met.
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