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Care Services

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Penistone Group PMS Practice, 19 High Street, Penistone, Sheffield.

Penistone Group PMS Practice in 19 High Street, Penistone, Sheffield is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th December 2017

Penistone Group PMS Practice is managed by Penistone Group PMS Practice.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-12-28
    Last Published 2017-12-28

Local Authority:

    Barnsley

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

2nd December 2014 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

This practice is rated as Good overall. (Previous inspection December 2014 – Good)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

As part of our inspection process, we look at the quality of care for specific population groups. The population groups are rated as:

Older People – Good

People with long-term conditions – Good

Families, children and young people – Good

Working age people (including those recently retired and students – Good

People whose circumstances may make them vulnerable – Good

People experiencing poor mental health (including people with dementia) - Good

We carried out a comprehensive inspection of this service under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. The inspection was planned to check whether the provider continues to meet the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

At this inspection we found:

  • The practice had good systems in place to ensure the protection of vulnerable adults and children.

  • The practice had good systems to manage risk so that safety incidents were less likely to happen. When they did happen, the practice learned from them and improved their processes.

  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence based guidelines.

  • The practice carried out a range of clinical and management audits to improve the service.

  • The practice allocated a doctor to review all discharges from hospital each day, so that the practice could provide a home visit earlier in the day if needed.

  • The practice was above average for its satisfaction scores on consultations with GPs and nurses. For example 94% of patients said the GP gave them enough time compared to the CCG and national average of 86%.

  • Staff treated people with compassion, kindness, dignity and respect.

  • Patients found the appointment system easy to use and reported that they were able to access care at the right time.

  • The practice organised and delivered services to meet patients’ needs. It took account of patient needs and preferences.

  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

  • Leaders had the capacity and skills to deliver high-quality, sustainable care.

The areas where the provider should make improvements are:

  • The provider should review the complaints procedure to ensure it follows the NHS Complaints Policy Guidance.

  • The provider should review the practices policies and procedures to ensure they accurately reflect staff

    practices and contain enough information for staff to

    provide a consistent approach.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice
1st January 1970 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

This practice is rated as Good overall. (Previous inspection December 2014 – Good)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

As part of our inspection process, we look at the quality of care for specific population groups. The population groups are rated as:

Older People – Good

People with long-term conditions – Good

Families, children and young people – Good

Working age people (including those recently retired and students – Good

People whose circumstances may make them vulnerable – Good

People experiencing poor mental health (including people with dementia) - Good

We carried out a comprehensive inspection of this service under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. The inspection was planned to check whether the provider continues to meet the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

At this inspection we found:

  • The practice had good systems in place to ensure the protection of vulnerable adults and children.

  • The practice had good systems to manage risk so that safety incidents were less likely to happen. When they did happen, the practice learned from them and improved their processes.

  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence based guidelines.

  • The practice carried out a range of clinical and management audits to improve the service.

  • The practice allocated a doctor to review all discharges from hospital each day, so that the practice could provide a home visit earlier in the day if needed.

  • The practice was above average for its satisfaction scores on consultations with GPs and nurses. For example 94% of patients said the GP gave them enough time compared to the CCG and national average of 86%.

  • Staff treated people with compassion, kindness, dignity and respect.

  • Patients found the appointment system easy to use and reported that they were able to access care at the right time.

  • The practice organised and delivered services to meet patients’ needs. It took account of patient needs and preferences.

  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

  • Leaders had the capacity and skills to deliver high-quality, sustainable care.

The areas where the provider should make improvements are:

  • The provider should review the complaints procedure to ensure it follows the NHS Complaints Policy Guidance.

  • The provider should review the practices policies and procedures to ensure they accurately reflect staff

    practices and contain enough information for staff to

    provide a consistent approach.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice

 

 

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