We spoke with patients attending for appointments who told us.

“I feel safe in their hands.”

“They always wear protective clothing and the surgery is very clean.”

“They always wear protective clothing and I have to wear a bib and glasses.”

“I have been coming here for years. I contacted the surgery today and they had a cancellation so they fitted me in. The staff are always approachable and polite."

“It is a pleasure to come here. I wouldn’t go anywhere else.”

“The staff are very kind and caring, always chatty.”

“Appointments are generally made to suit the client. They always ring me up to remind me.”

“All my treatment was fully explained. They gave me a full instruction package for my continuing treatment. “

“I was able to get an appointment quickly as I needed urgent attention.”

“This was my first visit to surgery. I needed emergency treatment. I was asked to complete al the forms with my medication details.”

“They always check my mouth. It’s the first thing they do when I am in the chair.”