Pelham Medical Group in Stirling Street, Grimsby is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 9th January 2017
Pelham Medical Group is managed by Pelham Medical Group who are also responsible for 1 other location
Contact Details:
Address:
Pelham Medical Group Stirling Street Medical Centre Stirling Street Grimsby DN31 3AE United Kingdom
Telephone:
01472721626
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2017-01-09
Last Published
2017-01-09
Local Authority:
North East Lincolnshire
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Pelham Medical Group on 15 September 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and managed, with the exception of those relating to recruitment checks.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Data showed patient outcomes were similar compared to the national average.
Information about services and how to complain was available on the website and easy to understand. Some improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The practice had a number of policies and procedures to govern activity.
.
The areas where the provider should make improvement are:
Carry out clinical re-audits to ensure improvements have been achieved.
Ensure recruitment procedure and policy is followed and arrangements include all necessary employment checks for all staff.
Check that measures introduced following incidents are evaluated for effectiveness.
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