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Care Services

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Peeler House, Hessle.

Peeler House in Hessle is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 26th February 2019

Peeler House is managed by Humber Teaching NHS Foundation Trust who are also responsible for 20 other locations

Contact Details:

    Address:
      Peeler House
      Ferriby Road
      Hessle
      HU13 0RG
      United Kingdom
    Telephone:
      01482646581

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2019-02-26
    Last Published 2019-02-26

Local Authority:

    East Riding of Yorkshire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

1st January 1970 - During a routine inspection pdf icon

We carried out an announced comprehensive inspection at Peeler House Surgery on 19 December 2019 as part of our inspection programme.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Review and improve the feedback mechanism for audits and quality assurance exercises.
  • Improve the identification of carers to enable this group of patients to access the care and support they need.
  • Review and improve the analysis of complaints.
  • Review and improve the information sharing mechanisms with the Patient Participation Group.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice

 

 

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