Park House Medical Centre in Queen's Park, London is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 5th May 2016
Park House Medical Centre is managed by Park House Medical Centre.
Contact Details:
Address:
Park House Medical Centre 18 Harvist Road Queen's Park London NW6 6SD United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Park House Medical Centre on 3 March 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
The practice identified patients at highest risk of attending A&E or being admitted to hospital and provided care to reduce avoidable admissions and to facilitate earlier discharge for patients when they had been admitted.
The practice worked closely with other providers and support agencies to help patients access resources to help them live safer and healthier lives.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the Duty of Candour.
The areas where the provider should make improvement are:
The practice should ensure that all letters and pathology results are reviewed and actioned in a timely manner.
The practice should ensure that stock checks of vaccines and medical gases are recorded.
The practice should review the current arrangements for ensuring urgent referrals have been received and appointments made.
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