Calder GP Community Practice, 82 Halifax Road, Todmorden.
Calder GP Community Practice in 82 Halifax Road, Todmorden is a Doctors/GP and Urgent care centre specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 29th June 2016
Calder GP Community Practice is managed by Locala Community Partnerships C.I.C. who are also responsible for 23 other locations
Contact Details:
Address:
Calder GP Community Practice Todmorden Health Centre 82 Halifax Road Todmorden OL14 5QN United Kingdom
Telephone:
01706811106
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2016-06-29
Last Published
2016-06-29
Local Authority:
Calderdale
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Calder Community Practice on 3 May 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
The practice was aligned with Park Community Practice, situated in Halifax. Patients were able to access services at either site. Park and Calder Community Practice was part of Locala, a social enterprise community interest company (CIC). All data relates to both practices collectively, unless specified otherwise.
Locala had clear lines of accountability and governance which encompassed the whole organisation. Staff at the practice told us they felt supported by their immediate managers and by the organisation as a whole.
The practice routinely sought feedback from staff and patients, and had a recently established patient participation group (PPG). We were given examples of how the practice had responded to patient comments and suggestions.
We saw the practice had an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Clear guidance about how to complain was displayed in the practice and on the website.
Patients said they found it easy to make an appointment with a GP or nurse practitioner. Urgent appointments were available the same day when required.
The provider was aware of and complied with the requirements of the Duty of Candour.
There is an area where the practice needs to make improvements.
The provider should:
Review the way carers are identified within the practice and develop systems to provide additional support to this group of patients.