Orchard Surgery, Horsham.

Orchard Surgery in Horsham is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 4th October 2017

Orchard Surgery is managed by Orchard Surgery.

Contact Details:

Address: Orchard Surgery Lower Tanbridge Way Horsham RH12 1PJ United Kingdom Telephone: 01403253966 Website: http://www.orchardsurgery.com

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2017-10-04
Last Published		2017-10-04

Local Authority:

West Sussex

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

12th September 2017 - During an inspection to make sure that the improvements required had been made

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Orchard Surgery on 29 September 2016. At this inspection the overall rating for the practice was good. The four domains of safe, responsive, caring and well led were rated as good. One domain, effective, was rated as requires improvement. The full comprehensive report on the September 2016 inspection can be found by selecting the ‘all reports’ link for Orchard Surgery on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 12 September 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection in September 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good in all domains and good overall.

Our key findings were as follows:

• Staff had received training appropriate to their role. The practice had improved training records and the oversight of training. All staff had completed fire safety awareness, infection control and information governance training. All staff had been provided with guidance to identify and locate adults at risk alerts on the practice computer system.
• The practice had completed infection prevention control audits in order to continually assess cleanliness and address concerns. Blinds and carpets had been regularly cleaned. A cleaning schedule and regular management reviews ensured monitoring of cleaning was undertaken.
• The practice had completed Disclosure and Barring Scheme (DBS) checks for all non-clinical staff who were trained as chaperones. All clinical staff had received a DBS check as standard practice.
• The practice had introduced improvements in the recording of appraisals which enhanced the management of the process.
• The practice ensured that all policies and procedures were dated at the time of writing and last review.
• The practice had reviewed the locations of emergency equipment and medicines.
• The practice had reviewed the appointment system with consideration of patient comments regarding not being given sufficient time to make decisions about their care and appointments not running on time. Extended time appointments were now offered by the practice and advertised to patients by staff and on displays in waiting areas.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

29th September 2016 - During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Orchard Surgery on 29 September 2016. At this inspection the overall rating for the practice was good. The four domains of safe, responsive, caring and well led were rated as good. One domain, effective, was rated as requires improvement. The full comprehensive report on the September 2016 inspection can be found by selecting the ‘all reports’ link for Orchard Surgery on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 12 September 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection in September 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good in all domains and good overall.

Our key findings were as follows:

• Staff had received training appropriate to their role. The practice had improved training records and the oversight of training. All staff had completed fire safety awareness, infection control and information governance training. All staff had been provided with guidance to identify and locate adults at risk alerts on the practice computer system.
• The practice had completed infection prevention control audits in order to continually assess cleanliness and address concerns. Blinds and carpets had been regularly cleaned. A cleaning schedule and regular management reviews ensured monitoring of cleaning was undertaken.
• The practice had completed Disclosure and Barring Scheme (DBS) checks for all non-clinical staff who were trained as chaperones. All clinical staff had received a DBS check as standard practice.
• The practice had introduced improvements in the recording of appraisals which enhanced the management of the process.
• The practice ensured that all policies and procedures were dated at the time of writing and last review.
• The practice had reviewed the locations of emergency equipment and medicines.
• The practice had reviewed the appointment system with consideration of patient comments regarding not being given sufficient time to make decisions about their care and appointments not running on time. Extended time appointments were now offered by the practice and advertised to patients by staff and on displays in waiting areas.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice