Orchard House, Leigh, Tonbridge.Orchard House in Leigh, Tonbridge is a Doctors/GP specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for people whose rights are restricted under the mental health act, dementia, eating disorders, learning disabilities, mental health conditions, substance misuse problems and treatment of disease, disorder or injury. The last inspection date here was 11th November 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
12th November 2018 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 12 November 2018 to ask the service the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this service was not providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this service was not providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this service was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this service was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this service was not providing well-led care in accordance with the relevant regulations.
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
The service provides private psychiatric and psychological treatments for people experiencing mental health problems.
Dr Adrian Winbow is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Our key findings were:
We identified regulations that were not being met and the provider must:
You can see full details of the regulations not being met at the end of this report.
There were areas where the provider could make improvements and should:
Dr Paul Lelliott
Deputy Chief Inspector of Hospitals (lead for mental health)
31st October 2013 - During a routine inspection
![]() Patients we spoke with who used the service were full of praise for the care and treatment they had received. “I have had three episodes requiring care and I can’t speak highly enough of Dr (name)”, “very impressed” and “extremely helpful” were amongst the comments we received. Patients had given their consent to treatment and to the sharing of information if necessary. One person said they had,” … a very full discussion” and that the doctor ” ensured I understood the implications”. Staff had been properly recruited and were qualified, skilled and experienced to meet patient’s needs. There were effective systems in place to monitor the quality of care provided to people. There was an effective complaints system in place. Patients had been made aware of it.
26th February 2013 - During a routine inspection
![]() Private Psychiatry Limited Liability Partnership is an association of three consultant psychiatrists and a consultant psychologist, all medically qualified. They conduct their consultations at medical establishments across the south east of England where they have practicing privileges. There is a small office that handles administration. We spoke with one consultant psychiatrist, four people who used the service and all three office staff. People said that they were treated with dignity, their privacy was respected and they had choices in their treatment. Comments included, “yes 100% confidential” and “I have absolute trust”. People felt professionals gave them the time necessary to explore their problems. They felt that their treatments had helped them to make progress in their lives. People said, “so kind makes you feel that you are the only person on his books” and “... provides me with a safety net”. We saw that the qualified staff took care to ensure that people were protected from abuse. Training in safeguarding was up to date. We saw that the social services were informed about allegations or suspicions of abuse when appropriate. Staff felt supported in their roles. Professionals kept up to date with developments in their field. There were some systems in place to monitor and assess the quality of service. However other systems designed to protect people who used the service had not been operated effectively.
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