Orchard Dental Practice, Wirral.Orchard Dental Practice in Wirral is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 17th December 2015 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
3rd November 2015 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 3 November 2015 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
The practice is situated in Moreton, Wirral. It has recently been refurbished to a high standard. The practice has one dentist, a foundation trainee dentist, two dental therapists, a practice manager, a business manager, three qualified dental nurses and a trainee dental nurse. The practice provides primary dental services to predominately NHS patients. The practice is open Monday and Wednesday 9am – 6pm, Tuesday and Thursday 9am – 5pm and Friday 9am -1pm
The principal dentist is the registered provider. A registered provider is registered with the Care Quality Commission to manage the service. Registered providers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
Fifty-two people provided feedback about the service. We reviewed 50 Care Quality Commission comment cards and spoke with two patients. They provided positive comments about the staff and the services provided. Patients commented that the practice appeared very clean; they found the staff very caring and friendly. They had trust and confidence in the dental treatments and said explanations were clear and understandable. Emergency appointments were available on the same day and appointments usually ran on time.
Our key findings were:
There were areas where the provider could make improvements and should consider:
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