Optical Express - Reading (Queens Road) Clinic, 62-66 Queens Road, Reading.Optical Express - Reading (Queens Road) Clinic in 62-66 Queens Road, Reading is a Clinic specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, diagnostic and screening procedures, sensory impairments, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 18th June 2018 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
1st January 1970 - During a routine inspection
![]() Optical Express Reading is operated by Optical Express Limited ,which is a nationwide company offering general optometric services. The clinic provides laser vision correction procedures for adults aged 18 years and above.
The clinic is situated in the basement floor with a passenger lift and level access from the small car park for people with limited mobility and wheelchair users. The clinic had a laser treatment room, surgeon’s examination room, two screening rooms and two post care/discharge rooms.
We inspected this service using our comprehensive inspection methodology. We carried out the announced part of the inspection on 27 November 2017 and an unannounced visit to the service on 5 December 2017.
To get to the heart of patients’ experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people's needs, and well-led? Where we have a legal duty to do so we rate services’ performance against each key question as outstanding, good, requires improvement or inadequate.
Throughout the inspection, we took account of what people told us and how the provider understood and complied with the Mental Capacity Act 2005.
Services we do not rate
We regulate refractive eye surgery services but we do not currently have a legal duty to rate them. We highlight good practice and issues that service providers need to improve and take regulatory action as necessary.
We found the following areas of good practice:
However, we also found the following issues that the service provider needs to improve:
Following this inspection, we told the provider that it must take action to meet the requirement. We have told the provider they should make improvements, even though a regulation had not been breached, to help the service improve. Details are at the end of the report
Amanda Stanford
Interim Deputy Chief Inspector of Hospitals
Deputy Chief Inspector of Hospitals
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