We spoke with the practice manager and five patients. During the inspection the dentist was treating patients and had limited time to speak with us.

Patients told us they had been happy with the service provided. Some of the comments made by the patients we spoke with were, '' The dental nurses are very approachable, we know most of them by their first name’’ and ‘’Neither of us fear going to the dentist any more. He is very gentle and puts you at ease.’’ Patients told us they found the staff approachable and would discuss any concerns with them. We saw patient satisfaction had been monitored and the survey outcome showed patient satisfaction to be good. We saw that some changes had been made at the practice following patient feedback.

We saw systems in place to protect people from the risk of abuse. Discussions with the practice manager showed that they had awareness of what to do, who to approach and the guidance available should safeguarding concerns be identified.

We saw there were sufficient staff available to accommodate patients' needs. Patient records and discussions with patients confirmed their needs had been assessed, risks identified and personalised plans of care developed. We saw evidence of joint working with dental specialists to ensure patients' specialist dental healthcare needs had been met. We have asked that the provider may like to note our findings in relation to the current practice of the storage of resuscitation drugs at the practice.