Old Park Dental Surgery, Hitchin.Old Park Dental Surgery in Hitchin is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 15th January 2014 Contact Details:
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19th December 2013 - During a routine inspection
We saw, and were told by people who used the service, that consent was taken prior to any treatment commencing. We looked at the treatment records for five people and saw that these included signed treatment plans. Medical history was also reviewed. We spoke with three people who used the service. One person told us, "It’s a pleasure to go, [the dentist] is fantastic.” The service had effective systems in place to reduce the risk and spread of infection. This included detailed policies, cleaning checklists and good staff awareness of infection control. Staff told us that they felt supported by the provider and their clinical professional development was up to date. There was an effective complaints procedure in place that people who used the service were aware of. We saw that any complaints had been dealt with appropriately.
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