During our visit to Oakthorpe Dental we met with the registered manager. We spoke with two members of staff and with four people who used the service.

People told us their treatment options were explained to them. They told us they were able to get appointments to suit them. One person said "it is very easy to get an appointment" another said their appointment was "chosen to suit".

We spoke with four people who used the service and they told us they were happy with the treatment they had received. One person described their treatment as "an integrated care package". They appreciated bing able to see the dentist and hygienist on the same day and said "one visit is very helpful".

The practice was clean and tidy. Personal protection equipment was used appropriately and infection control policies were followed. This meant the risk of cross infection was reduced.

Staff told us they felt well supported and that "we all get on very well".

The provider had effective and adequate systems in place to monitor the quality of service that people received. We saw that complaints had been dealt with efficiently and effectively.