Oaklands Health Centre, Hythe.Oaklands Health Centre in Hythe is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 29th May 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
16th March 2018 - During a routine inspection
![]() We carried out an announced comprehensive inspection at Oaklands Health Centre on 16 March 2018. This practice is rated as requires improvement overall. (At our previous inspection on 14 January 2015 this practice was rated as good overall and outstanding in well- led).
The key questions are rated as:
Are services safe? – Requires improvement
Are services effective? – Requires improvement
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Requires improvement
As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:
Older People – Requires improvement
People with long-term conditions – Requires improvement
Families, children and young people – Requires improvement
Working age people (including those recently retired and students – Requires improvement
People whose circumstances may make them vulnerable – Requires improvement
People experiencing poor mental health (including people with dementia) - Requires improvement
We carried out an announced comprehensive/focused inspection at Oaklands Health Centre as part of our inspection programme.
At this inspection we found:
The areas where the provider must make improvements as they are in breach of regulations are:
The areas where the provider should make improvements are:
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
4th September 2016 - During a routine inspection
We carried out an announced comprehensive inspection at Oaklands Health Centre on 9 April 2019 under Section 60 of the Health and Social Care Act 2008, as part of our regulatory functions.
At this inspection we followed up on breaches of regulations identified at a previous inspection on 16 March 2018.
At the last inspection in March 2018 we rated the practice as requires improvement overall because we had found that arrangements were ineffective for:
•Staff checks for recruitment.
•safeguarding and safety training
•general staff training
•formal locum GP induction.
•implementing new guidance
At this inspection most of these had been addressed.
We based our judgement of the quality of care at this service on a combination of:
•what we found when we inspected
•information from our ongoing monitoring of data about services and
•information from the provider, patients, the public and other organisations.
We have rated this practice as requires improvement overall. The factors causing the practice to be rated as requires improvement impacted all the population groups and so we have rated all population groups as requires improvement.
We have rated this practice as requires improvement for providing safe services because:
•The practice did not have effective arrangements for the monitoring and actioning medicines safety alerts.
We have rated this practice as requires improvement for providing effective services because:
•The follow up system to improve quality outcomes for patients with diabetes was not effective.
•Patient outcomes could not always be identified as not all audits were used to promote quality improvement.
•Patient consent was not always recorded correctly.
We have rated this practice as requires improvement for providing well-led services because:
•Staff had clear roles and responsibilities, however there were failings in the governance systems and processes at the practice.
We have rated this practice as good for providing caring and responsive services because:
•Staff treated patients with compassion, kindness, dignity and respect.
•Patients could access care and treatment from the practice within an acceptable timescale for their needs.
•The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
The areas where the provider must make improvements are:
•Ensure that care and treatment is provided in a safe way for service users.
•Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care.
The areas where the provider should make improvements are:
•Improve the identification of carers to enable this group of patients to access the care and support they need.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care
Please refer to the detailed report and the evidence tables for further information
14th January 2015 - During a routine inspection
![]() We carried out an announced comprehensive inspection at Oaklands Health Centre on 14 January 2015. Overall the practice is rated as good.
Specifically, we found the practice to be good for providing safe, effective, caring and responsive services. It was outstanding for well led.
It was also good for providing services for the care of older people, the care of patients with long-term conditions, the care to working-age people (including those recently retired and students), the care of families, children and young people, the care of patients whose circumstances may make them vulnerable and the care of patients experiencing poor mental health (including people with dementia).
Our key findings across all the areas we inspected were as follows:
We saw several areas of outstanding practice:
However there were areas of practice where the provider needs to make improvements.
Importantly the provider should:
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
|
Latest Additions:
|