Nuffield Health Wolverhampton Hospital, Tettenhall, Wolverhampton.Nuffield Health Wolverhampton Hospital in Tettenhall, Wolverhampton is a Hospital specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, diagnostic and screening procedures, family planning services, physical disabilities, sensory impairments, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 27th April 2017 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
27th February 2014 - During a routine inspection
![]() We visited the hospital which provided care and treatment to patients. We spent time in the ward and out-patient departments. We spoke with five patients, the registered manager, three nurses and two health care assistants. We found that care and treatment was planned and delivered in a way that was intended to ensure patients safety and welfare. The provider had an effective system in place to identify, assess and manage risks to the health, safety and welfare of patients who used the service and others. Records we saw had been reviewed, updated and kept securely to protect the information held about patients and staff.
5th March 2013 - During a routine inspection
![]() During our inspection we visited the ward, outpatient's department, and the x-ray department. We spoke with ten people who were receiving treatment at the hospital or were attending an outpatient's appointment. We also spoke with eight members of staff, including the acting matron/ theatre manager, x-ray manager, human resources coordinator, nursing and care staff. The people we spoke with from both the inpatient and outpatient departments were very satisfied with the care and treatment they received. One person told us, "They have been marvellous, I am very impressed, I had all the information I needed prior to my treatment and the staff have looked after me very well since my operation.” Another person told us, “I cannot fault anything it has been a positive experience and I have been well cared for.” The records that we looked at showed that people were involved in the planning of their treatment and they had signed to agree to their treatment being provided. The records provided evidence that assessments had been carried out with care plans and risk assessments in place for staff to follow. Staff understood how to protect people from the risk of harm or abuse. Staff felt well supported by the service. They received training appropriate to their role. They told us their practice was appraised every six months.
7th March 2012 - During a routine inspection
![]() On the day we visited the hospital it was quiet on the admissions unit so we did not get the opportunity to speak to anyone there. We did however speak with two people who were returning for a follow-up appointment after receiving treatment at the hospital. Both people we spoke with were very positive about their experience. One person told us they “couldn’t fault the service”. The other person we spoke with said “I feel that I was well looked after”. People attending the hospital are regularly asked their views through the patient satisfaction questionnaire. Information from the questionnaires that we looked at showed overall high levels of satisfaction and confidence in the staff.
1st January 1970 - During a routine inspection
![]() Nuffield Health Wolverhampton Hospital provides a range of clinical services including orthopaedics, ophthalmology, oncology, ear, nose and throat (ENT), gynaecology and general surgery. It has two operating theatres of which one has a laminar flow system, which is a system to control air and reduce infection during operations. There are 27 en-suite bedrooms and two chemotherapy rooms on the second floor and the hospital has a diagnostic suite offering mammography, fluoroscopy and general x-ray. It also offers 10 consulting rooms within the outpatient department.
We carried out an announced inspection visit on 14 September 2016 and an unannounced inspection on 19 September 2016. To get to the heart of patients’ experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people's needs, and well-led. Where we have a legal duty to do so we rate services’ performance against each key question as outstanding, good, requires improvement or inadequate. Throughout the inspection, we took into account what people told us and how the provider understood and complied with the Mental Capacity Act 2005.
We conducted a comprehensive inspection at Nuffield Health Wolverhampton Hospital as part of our independent healthcare inspections programme. The inspection was conducted using the CQC’s new methodology. The inspection team inspected the following core services:
• Surgery
• Outpatients and Diagnostic imaging (including chemotherapy treatment).
The hospital carried out minimal medical care service activity but had recently introduced chemotherapy treatment services. The service was small and in its infancy at the time of the inspection and did not warrant its own separate report. Therefore, chemotherapy services were inspected and reported as part of the outpatients and diagnostic imaging service.
Prior to our inspection visit, we considered a range of quality indicators captured through our monitoring processes. In addition, we sought the views of a range partners and stakeholders.
Key elements of this process were focus groups with healthcare professionals and feedback from the public.
We spoke with a range of staff in the hospital, including nurses, allied health professionals, support staff and consultants. During our inspection, we reviewed services provided by Nuffield Health Wolverhampton Hospital in the ward areas, operating theatres, outpatients, pharmacy and imaging departments.
We observed how people were cared for and reviewed patient records of 16 patients. We spoke with 12 patients and their relatives, 26 staff, including consultants.
We collected 69 completed comment cards by people attending the hospital. There were 68 (98.5%) positive comments recorded on the feedback. Only one negative comment was noted.
Our key findings were as follows:
Overall, we rated the hospital as Good
We saw several areas of good practice including:
However, there were areas where the provider needs to make improvements.
The provider should;
Following this inspection, we told the provider that it must take some actions to comply with the regulations and that it should make other improvements. We also issued the provider with a requirement notice that affected surgery and outpatients. Details are at the end of the report.
Professor Sir Mike Richards
Chief Inspector of Hospitals
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