We carried out an announced comprehensive inspection at the above provider on 16 October 2018 to ask the service the following key questions; are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this service was providing safe care in accordance with the relevant regulations.

Are services effective?

We found that this service was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this service was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this service was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this service was providing well-led care in accordance with the relevant regulations.

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

The Nuffield Health Sheffield Fitness & Wellbeing Centre opened in 2014 and provides a range of screening and health assessments relating to the promotion of physical and mental wellbeing of people. These diagnostic and screening services are available to both corporate and fee paying private patients aged 18 years or over. The clinic is open five days a week for physiotherapy and three days each week for health assessments. Two health assessment GPs work in the clinic alongside two physiotherapists and one lead physiologist who is also the clinic manager and supported by a wider team of physiologists.

The Nuffield Health Sheffield Fitness & Wellbeing Centre is registered with the Care Quality Commission to provide a doctors consultation service and a doctors treatment service for the regulated activities of treatment of disease, disorder or injury.

Feedback obtained through comment cards completed and speaking with patients during the inspection was excellent. We receive 10 comment cards and spoke to three patients.

Our key findings were:

• There was an overarching governance framework which supported strategic objectives, performance management and the delivery of quality care. This encompassed all Nuffield Health locations and ensured a consistent and corporate approach.
• There was good local leadership and a cohesive team, who were supported at an organisational level. This included a clinic manager and a general manager.
• Clinicians were committed to improving the outcomes of patients and delivering quality and holistic care.
• The organisation encouraged and acted on staff and patient feedback. Patient feedback was consistently positive about the staff and the service they received.
• There was a strong focus on continuous learning and improvement at all levels of the organisation and staff training was delivered through the Nuffield Health Academy on-line learning system.