Novum Health Partnership, Hawstead Road, London.Novum Health Partnership in Hawstead Road, London is a Doctors/GP and Mobile doctor specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 29th April 2016 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
30th March 2016 - During an inspection to make sure that the improvements required had been made
![]() Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection of the practice on 10 June 2015. Breaches of legal requirements were found such that the safe domain was rated as Requires Improvement. After the comprehensive inspection, the practice wrote to us to say what they would do to meet the legal requirements in relation to the breaches of regulation 12 (1) (2) (a) (b) (g) (h) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
We undertook this focussed inspection on 30 March 2016 to check that they had followed their plan and to confirm that they now met the legal requirements. This report covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for Rushey Green Group Practice on our website at www.cqc.org.uk.
Overall the practice is now rated as Good. Specifically, following the focussed inspection we found the practice to be good for providing safe services.
Our key findings across all the areas we inspected were as follows:
Care and treatment for service users was being provided in a safe way as the practice had taken steps to make suitable arrangements for emergency equipment and infection control and prevention.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
10th June 2015 - During a routine inspection
![]() Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Rushey Green Group Practice on 10 June 2015. Overall the practice is rated as good.
Specifically, we found the practice was good for providing an effective, caring, responsive and well-led service. The practice was rated requires improvement for providing safe services.
The practice was good for providing services for the six population groups we report on: older people, people with long term conditions, families, children and young people, working age people (including those recently retired and students), and people experiencing poor mental health (including people with dementia), and people whose circumstances may make them vulnerable
Our key findings across all the areas we inspected were as follows:
We found the following areas of outstanding practice at Rushey Green Group Practice:
The areas where the provider must make improvements are:
In addition the provider should:
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
8th July 2014 - During a routine inspection
![]() Rushey Green Group Practice provides GP primary care services to people living in the borough of Lewisham and is a GP training practice. It has just over 12000 patients registered.
During our visit , we spoke with the GPs, the deputy practice manager, nurses, health care assistant (HCA) and administrative staff. We spoke with eight patients and a representative of the practice’s patient participation group (PPG). Sixteen patients completed comments cards telling us what they thought of the care they had received from the service.
All the patients were satisfied with the quality of care and support offered by the surgery. The practice had an active patient participation group (PPG) that met bi-monthly and contributed to the annual patient surveys which were carried out.
The practice had a clear vision statement and an accessible leadership team. Staff told us the practice had a supportive open culture and were fully aware of the governance arrangements in place. Staff were well supported in their work and were given protected time for mandatory training each year.
There were processes in place to report significant events and any incidents that occurred at the practice. We saw evidence of learning from incidents and appropriate safeguarding policies and procedures were in place.
Treatment was delivered in line with recognised national guidance including the National Institute for Health and Care Excellence (NICE) and they participated in clinical audits and peer reviews.
The practice demonstrated an understanding of the needs of the local population. However, we found improvements were required to ensure the practice is more responsive to people’s needs, as patients told us they found it extremely difficult to get an appointment at the surgery.
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