New Cross Dental Practice, New Cross, London.New Cross Dental Practice in New Cross, London is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 3rd December 2015 Contact Details:
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12th October 2015 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 12 October 2015 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations
New Cross Dental Practice is located in the London Borough of Lewisham and provides a mix of NHS dental services and services to private patients. The demographics of the practice were mixed, serving patients from a range of social and ethnic backgrounds. The practice is open Monday to Saturday with a range of opening times including evening appointments. The practice facilities include five consultation rooms, reception and waiting area, decontamination room, staff room and administration office. The premises are wheelchair accessible and have facilities for wheelchair users, except for an accessible toilet.
We received five completed Care Quality Commission comment cards; but did not get an opportunity to speak with any patients during the inspection[DA1] . Patient feedback was positive about the service. They told us that staff were friendly and polite and always treated them with respect. They described the service as professional and working to an excellent standard. Information was given to them appropriately and staff were helpful to assist if needed.
The principal dentist is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
Our key findings were:
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