We spoke with three patients who had received treatment at the practice on the day of our inspection. We were told they were very satisfied with the dental treatment they had received. They said the dentists they saw were considerate and treated them with respect. One patient said "The staff are wonderful, respectful and I can’t fault them. I have been coming here for over 30 years.”

All the patients we spoke with said it was easy to get an appointment. One person told us “I needed emergency treatment before my holiday and I was given an appointment no problem.”

Another patient said “I am very happy with the service the dentist is fantastic.”

Patients told us the dentists clearly communicated to them what their treatment options were including any potential side effects. Details about charges were provided before any decisions on treatment were made. This meant that patients were able to make informed decisions about which treatment option was best for them.