Mydentist - Sunderland Road - South Shields, South Shields.Mydentist - Sunderland Road - South Shields in South Shields is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 23rd November 2012 Contact Details:
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8th October 2012 - During a routine inspection
Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes. We saw that written consent was obtained for treatment, and there was a consent policy in place. Patients we spoke with told us that the dentists always explained things fully. One patient said “They explain the treatment and reassure you before you sign the papers”. Another patient told us, “Everything is explained; the very low to the very high treatment”. Patients’ needs were assessed and the treatment was planned and delivered in line with their individual needs. Records showed how patients were involved in decision making. The practice gave us a copy of the customer satisfaction survey dated September 2012. The survey report showed high degree of satisfaction from the patients who responded.
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