Mydentist - Millfield - Peterborough, Millfield, Peterborough.Mydentist - Millfield - Peterborough in Millfield, Peterborough is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 26th August 2016 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
2nd June 2016 - During an inspection to make sure that the improvements required had been made
![]() During our announced comprehensive inspection of this practice on 20 July 2015 we found breaches of legal requirements in relation to the Health and Social Care Act 2008. After this comprehensive inspection, the practice wrote to us to say what they would do to meet legal requirements in relation to Regulation 12- Cleanliness and Infection Control, Regulation 16 Complaints, Regulation 17- Governance and Regulation 18- Staffing.
We undertook this focused inspection to check that the practice had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to this requirement. You can read the report from our previous comprehensive inspection, by selecting the 'all reports' link for Mydentist- Millfield Rd- Peterborough on our website at www.cqc.org.uk
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations
Key findings
20th July 2015 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 20 July 2015 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was not providing safe care in accordance with the relevant regulations
Are services effective?
We found that this practice was not providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was not providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was not providing well-led care in accordance with the relevant regulations.
Background
Mydentist Millfield Peterborough employs three dentists, one dental nurse and three trainee dental nurses, a hygiene therapist, a receptionist and a part time interpreter. The practice manager is based at the practice three days each week as they also manage a smaller practice in the city owned by the same provider. The practice provides mostly NHS dental services and some private dental services. It opens Monday to Friday 8.30am – 5.30pm.
The practice manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
We received feedback from eight patients either in person or via CQC comments cards from patients who had visited the practice in the two weeks before our inspection. They told us staff were welcoming and treated them with dignity and respect. Patients were happy with the standard of dental care they received and felt they received appropriate information.
Our key findings were:
We identified regulations that were not being met and the provider must:
You can see full details of the regulations not being met at the end of this report.
There were areas where the provider could make improvements and should:
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