Mydentist - Market Place - North Walsham, North Walsham.Mydentist - Market Place - North Walsham in North Walsham is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 30th April 2013 Contact Details:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
8th April 2013 - During a routine inspection
During our inspection we spoke with people who used the service, three dental nurses, the practice manager and one dentist. We observed how people were greeted, the cleaning and sterilising of instruments and checked three people's records. The practice manager made all the records, policies and information accessible to us. We saw everyone attending the surgery was dealt with professionally and in a friendly manner by staff. People told us they felt respected by the staff and were fully involved in the decisions about their dental care and treatment. Written information was available for people informing them of the prospective treatment and charges. The practice had systems in place for monitoring and reducing cross infection, safeguarding people and investigating complaints. There was the opportunity for people to air their views through the annual patient satisfaction survey or feedback forms left in the waiting room and we saw that this information was used to improve quality of care.
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