Mydentist - Hampton Court - Peterborough, Peterborough.Mydentist - Hampton Court - Peterborough in Peterborough is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 27th March 2017 Contact Details:
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6th February 2017 - During a routine inspection
![]() We carried out an announced comprehensive inspection on 6 February 2017 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Mydentist Hampton Court Peterborough is located in a small shopping precinct with a public car park nearby. The service provides orthodontic and general dentistry services to registered NHS patients. Some private dental treatments are also offered. The practice is based at ground floor level, with a small waiting room, three treatment rooms, and a decontamination room.
The practice is led by the practice manager and employs; two dentists, an orthodontist, an orthodontic therapist a lead dental nurse (qualified in orthodontics) and two registered dental nurses, one of which also works as a receptionist. Two additional staff cover reception duties and this includes a trainee dental nurse. Additional support is provided by an area management team and support staff based at the provider’s head office.
As part of the inspection, we received feedback from ten patients from either CQC comments cards or by speaking with patients using the service on the day of the inspection. Patients said that the staff were caring and helpful and were particularly patient with children. They told us they received good care and treatment.
The practice manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
Our key findings were: .
There were areas where the provider could make improvements and should:
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