People spoken with told us that they were involved in the decisions about their dental treatment and potential care options. This showed us that people’s views and experiences were taken into account in the way the service was provided and delivered in relation to their care.

Those people spoken with confirmed that they were satisfied with the treatment and support provided by their dentist. This demonstrated to us that people experienced care, treatment and support that met their needs and protected their rights.

Staff spoken with told us that they were confident that they would recognise and know what action to take if they observed any potential abuse. This showed us that people who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

The areas we visited in the practice were clean and well maintained and the appropriate decontamination guidance was being followed. This demonstrated to us that people were protected from the risk of infection because appropriate guidance had been followed and they were cared for in a clean and hygienic environment.

Evidence was seen that the provider had systems in place to assess and monitor the quality of the dental services provided. This meant that people using this service could be assured of the standards of dental care provided.