My Dental Surgery - Pinner Road, North Harrow, Harrow.

My Dental Surgery - Pinner Road in North Harrow, Harrow is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), dementia, diagnostic and screening procedures, eating disorders, learning disabilities, mental health conditions, physical disabilities, sensory impairments, services for everyone, substance misuse problems, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 22nd March 2013

My Dental Surgery - Pinner Road is managed by My Dental Surgery who are also responsible for 1 other location

Contact Details:

Address: My Dental Surgery - Pinner Road 434 Pinner Road North Harrow Harrow HA2 6EF United Kingdom Telephone: 02088631576 Website: http://www.mydentist4u.com

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Ratings:

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Further Details:

Important Dates:

Last Inspection		2013-03-22
Last Published		2013-03-22

Local Authority:

Harrow

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Inspection Reports:

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13th March 2013 - During a routine inspection

People who use the service told us, "The staff are friendly", "They explain what the process and procedure would be" and, "They are very gentle and caring".

We observed the staff and saw and heard them treat people with dignity and respect. People told us they were offered choices of appointments and treatment and consent was obtained from them before treatment commenced. The doors to rooms were closed when treatment was taking place.

People were greeted and escorted to and from the treatment room and the treatment and charges were fully explained.

Staff explained and demonstrated how they decontaminate and sterilise equipment after use. We saw that equipment was serviced and maintained in accordance with manufacturers' guidelines.

The premises appeared clean and tidy. However, we did not see a cleaning policy or procedure and cleaning equipment was not stored in accordance with recommended guidelines. This meant the provider could not be assured that the premises had been cleaned appropriately. The provider told us that they would address these issues.