Mr G Lai & Associates - Willesden, Willesden, London.Mr G Lai & Associates - Willesden in Willesden, London is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 28th December 2013 Contact Details:
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25th September 2013 - During a routine inspection
We were not able to speak to patients using the service because there were no patients available during our visit. We gathered evidence of patients’ experiences of the service by reviewing their comments and other relevant sources, including feedback from patient surveys and audits. Overall, we found patients were satisfied with the quality of the service they received. Their comments were largely positive. Patients were involved in their care and there was evidence from their treatment records that treatment was planned and delivered in line with their individual needs. The dentists and staff were aware of different forms of abuse and knew who they needed to contact in instances where they needed to make a referral.
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