Mr Crawford Black - Church Road, Bebington, Wirral.Mr Crawford Black - Church Road in Bebington, Wirral is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 25th April 2018 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
3rd June 2018 - During an inspection to make sure that the improvements required had been made
![]() We carried out a follow up inspection on 6 March 2018 at Mr Crawford Black – Church Road.
On 3 January 2018 we undertook an announced comprehensive inspection of this service as part of our regulatory functions. During this inspection we found breaches of the legal requirements.
A copy of the report from our comprehensive inspection can be found by selecting the 'all reports' link for Mr Crawford Black – Church Road on our website at www.cqc.org.uk.
After the comprehensive inspection, the practice wrote to us to say what they would do to meet the legal requirements in relation to the breach.
This report only covers our findings in relation to those requirements.
We revisited Mr Crawford Black – Church Road on 6 March 2018 to confirm whether they had followed their action plan and to check whether they now met the legal requirements in the Health and Social Care Act 2008 and associated regulations. We carried out this announced inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.
We reviewed the practice against oneof the five questions we ask about services: is the service well-led?
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
Our findings were:
Are services well-led ?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Mr Crawford Black – Church Road is close to the centre of Bebington and provides dental care and treatment to adults and children on an NHS and privately funded basis.
There is one step at the front entrance to the practice. Car parking is available near the practice. The practice has four treatment rooms.
The dental team includes a principal dentist, an associate dentist, a dental hygienist, four dental nurses, and two receptionists. The team is supported by a practice manager, who is also a registered dental nurse.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the inspection we spoke to the dentists, dental nurses, receptionists and the practice manager. We looked at practice policies, procedures and other records about how the service is managed.
The practice is open:
Monday, Tuesday and Thursday 9.00am to 6.00pm,
(Monday and Tuesday from 08.30am by appointment)
Wednesday and Friday 9.00am to 5.00pm.
Our key findings were:
There were areas where the provider could make improvements and should:
1st March 2018 - During a routine inspection
![]() We carried out this announced inspection on 3 January 2018 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We told the NHS England Cheshire and Merseyside area team that we were inspecting the practice. We did not receive any information of concern from them.
To get to the heart of patients’ experiences of care and treatment we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was not providing well-led care in accordance with the relevant regulations.
Background
Mr Crawford Black – Church Road is close to the centre of Bebington and provides dental care and treatment to adults and children on an NHS and/or privately funded basis.
There is one step at the front entrance to the practice. Car parking is available near the practice. The practice has four treatment rooms.
The dental team includes a principal dentist, an associate dentist, a dental hygienist, four dental nurses, and two receptionists. The team is supported by a practice manager, who is also a registered dental nurse.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
We received feedback from 26 people during the inspection about the services provided. The feedback provided was positive about the practice.
During the inspection we spoke to both dentists, dental nurses, receptionists and the practice manager. We looked at practice policies, procedures and other records about how the service is managed.
The practice is open:
Monday, Tuesday and Thursday 9.00am to 6.00pm, (Monday and Tuesday from 08.30am by appointment)
Wednesday and Friday 9.00am to 5.00pm.
Our key findings were:
We identified regulations the provider was not meeting. They must:
Full details of the regulations the provider was not meeting are at the end of this report.
There were areas where the provider could make improvements and should:
16th March 2012 - During a routine inspection
![]() People spoken with who used the service were very positive about the care and treatment they received and spoke highly of the staff. They told us they felt they had enough time and information to make a decision about their treatment and the dentists talked through all the different treatment options and costs. They also reported that appointments were flexible to meet their needs and the practice was accessible, comfortable and accommodating. Some comments made were; "A friend recommended this practice to me and I am very pleased with the service I receive the dentist explains everything in detail." "I have been a patient here for years now and feel I receive an excellent service." "The surgery is always clean." "The place is spotless."
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