Millview Medical Centre in Heckington, Sleaford is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 14th February 2020
Millview Medical Centre is managed by Millview Medical Centre.
Contact Details:
Address:
Millview Medical Centre 1 Sleaford Road Heckington Sleaford NG34 9QP United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced follow up inspection at Millview Medical Centre on 02 August 2016. This inspection was a follow-up to our inspection of 07 July 2015 when the practice was rated as ‘requires improvement’. The practice submitted an action plan detailing how they would meet the regulations governing providers of health and social care.
At our follow-up inspection, we found the practice had made improvements in the two domains previously rated as ‘requires improvement’ and overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an effective system in place for reporting and recording significant events throughout the practice and lessons were shared to make sure action was taken to improve safety in the practice.
The practice had clearly defined and embedded systems, processes and practices in place to keep patients safe and safeguarded from abuse.
The practice was visibly clean and had established infection control procedures.
The dispensary was run by competent staff with safe processes in place.
Staff assessed needs and delivered care in line with current evidence based guidance.
Templates were available on the patient administration system that reflected best practice guidance.
Clinical audits were carried out to improve the quality of the services provided.
Staff had the skills, knowledge and experience to deliver effective care and treatment. Staff were supported and encouraged to undertake additional training for their continuous professional development.
Patients said they were treated with compassion, dignity and respect and they were involved in decisions about their care and treatment.
One GP was accredited to provide orthopaedic services under an Any Qualified Provider contract commissioned by the local clinical commissioning group.
Information about how to complain was available and easy to understand and evidence showed the practice responded quickly to issues raised. Learning from complaints was shared with staff and other stakeholders.
There was an overarching governance framework which supported the delivery of the strategy and good quality care. This included arrangements to monitor and improve quality and identify risk, policies and procedures and regular governance meetings.
The practice proactively sought feedback from staff and patients, which it acted on.
The patient participation group was well established and active within the practice.
Letter from the Chief Inspector of General Practice
We carried out an announced follow up inspection at Millview Medical Centre on 02 August 2016. This inspection was a follow-up to our inspection of 07 July 2015 when the practice was rated as ‘requires improvement’. The practice submitted an action plan detailing how they would meet the regulations governing providers of health and social care.
At our follow-up inspection, we found the practice had made improvements in the two domains previously rated as ‘requires improvement’ and overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an effective system in place for reporting and recording significant events throughout the practice and lessons were shared to make sure action was taken to improve safety in the practice.
The practice had clearly defined and embedded systems, processes and practices in place to keep patients safe and safeguarded from abuse.
The practice was visibly clean and had established infection control procedures.
The dispensary was run by competent staff with safe processes in place.
Staff assessed needs and delivered care in line with current evidence based guidance.
Templates were available on the patient administration system that reflected best practice guidance.
Clinical audits were carried out to improve the quality of the services provided.
Staff had the skills, knowledge and experience to deliver effective care and treatment. Staff were supported and encouraged to undertake additional training for their continuous professional development.
Patients said they were treated with compassion, dignity and respect and they were involved in decisions about their care and treatment.
One GP was accredited to provide orthopaedic services under an Any Qualified Provider contract commissioned by the local clinical commissioning group.
Information about how to complain was available and easy to understand and evidence showed the practice responded quickly to issues raised. Learning from complaints was shared with staff and other stakeholders.
There was an overarching governance framework which supported the delivery of the strategy and good quality care. This included arrangements to monitor and improve quality and identify risk, policies and procedures and regular governance meetings.
The practice proactively sought feedback from staff and patients, which it acted on.
The patient participation group was well established and active within the practice.
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