Meteor Rest Home, Westcliff On Sea.Meteor Rest Home in Westcliff On Sea is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs, dementia, mental health conditions, physical disabilities and sensory impairments. The last inspection date here was 21st January 2020 Contact Details:
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13th July 2017 - During a routine inspection
Meteor Rest home is registered to provide accommodation and personal care for up to a maximum of 15 people, some of whom may be living with dementia. The inspection was completed on 13 and 14 July 2017. At the time of the inspection there were 15 people who used the service. A registered manager was in place at the time of the inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. People received a safe service and were protected from the risk of harm. There were enough staff that had been safely recruited to help keep people safe and to meet their needs. People received their medication as prescribed. People were cared for by supported, experienced and trained staff. The service ensured that people had the support they needed to have as much choice and control over their lives in the least restrictive way possible. People received sufficient food and drink to meet their needs and preferences and their healthcare needs were met. Staff knew the people they cared for well and were kind, caring and compassionate in their approach. People were encouraged and supported to remain as independent as possible. Staff ensured that people were treated with dignity and respect and their privacy was maintained at all times. People were fully involved in the assessment and care planning process. Their care plans had been regularly reviewed to reflect their changing needs. People were encouraged and supported to participate in a range of activities. People were positive about the quality of the service. The registered manager and staff were committed to providing people with good quality person centred care that met their needs and preferences. There were systems in place to monitor the quality of the service and to drive improvements. The service met all relevant fundamental standards.
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