Mathukia's Surgery in Ilford is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 13th January 2017
Mathukia's Surgery is managed by Mathukia's Surgery.
Contact Details:
Address:
Mathukia's Surgery 281 Ilford Lane Ilford IG1 2SF United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Mathukia's Surgery on 08 December 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
The areas where the provider should make improvement are:
Strengthen the system for checking emergency medicines so that the practice does not run out of any of these.
Formalise the risk assessment supporting the practice’s decision not to include Benzylpenicillin for injection in the GPs medical bags.
Consider further ways of meeting the needs of patients with diabetes to improve outcomes for these patients.
Complete the practice nurse’s annual appraisal in a timely way.
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