Marshgate Dental Practice, Richmond.Marshgate Dental Practice in Richmond is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 2nd October 2014 Contact Details:
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21st August 2014 - During a routine inspection
During our inspection we spoke with five people who use the service, one dentist, and the practice manager. People told us that the dental surgery was always clean; they were treated in private and felt respected by staff. People told us that they had been involved in decisions relating to their care and treatment planning and were given all the necessary information to reach a decision. Treatment costs were discussed with them beforehand. We noted that people were protected from the risk of abuse because the provider had taken reasonable steps to ensure staff were trained and had carried out pre-employment checks. Staff completed training to ensure they were able to meet people's needs effectively. The provider had a good system in place to record and follow up any complaints and people confirmed that they were aware of the complaints policy but had never needed to complain.
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