Marie Stopes International Leeds Centre, Leeds.Marie Stopes International Leeds Centre in Leeds is a Clinic and Urgent care centre specialising in the provision of services relating to caring for adults under 65 yrs, caring for children (0 - 18yrs), diagnostic and screening procedures, family planning services, services for everyone, surgical procedures, termination of pregnancies and treatment of disease, disorder or injury. The last inspection date here was 11th November 2019 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
3rd January 2013 - During a routine inspection
![]() We spoke with four people who used the service and they told us they had experienced appropriate treatment and care when they visited the service. One person said, “The staff have been lovely, they really put me at ease and have reassured me throughout. They explained everything and even showed me a diagram. I know I have received the best treatment for me.” Another person said, “The staff are really nice. They have looked after me and made me comfortable.” People who used the service were given appropriate information to help them understand their treatment. Before people received care or treatment they were asked for their consent. One person said, “They explained everything during the consultation and then went through everything again when I arrived for my treatment.” People were protected from unsafe or unsuitable equipment because the provider had arrangements in place to make sure people had access to appropriate equipment during their care and treatment. Appropriate checks were undertaken before staff began work. Staff we spoke with said the staff and management team worked well together and people who used the service were supported by suitably skilled and experienced staff. People were supported by the provider to make comments about their care and treatment. Concerns and complaints were investigated and resolved where possible to their satisfaction.
21st March 2012 - During a themed inspection looking at Termination of Pregnancy Services
![]() We did not speak to people who used this service as part of this review. We looked at a random sample of medical records. This was to check that current practice ensured that no treatment for the termination of pregnancy was commenced unless two certificated opinions from doctors had been obtained.
1st November 2011 - During a routine inspection
![]() We spoke to people who used the service and looked at comment forms that people who use the service had completed. Most people were happy with the service they received. Comments included: “Very good service, they went through everything at the consultation, all my options, choices and after care.” “I wasn’t being judged or looked down on.” “I have been looked after very well.” “I was very happy with how I was dealt with by staff.” “Staff were in no hurry to get me to leave until I felt ready.” “I was extremely scared and they put me at ease.” “The after care was really good.” In general, comments received showed that people had confidence in the staff; that they felt safe and ‘in good hands’. They said: “I have been given friendly and professional help.” “The staff seem to know what they are doing, they have been able to answer every one of my questions.” People said they thought the clinic was clean and tidy. Some people had commented that waiting times at the clinic were too long and had also commented on the attitude of individual staff members as being ’cold’ and ‘rude’. We saw evidence that these comments were fully investigated and addressed as needed.
1st January 1970 - During an inspection to make sure that the improvements required had been made
![]() Leeds Centre is operated by Marie Stopes International. The service provides a surgical treatment room and eight day-case beds at its main centre location. Other locations, including early medical abortion units (EMU) and vasectomy units provide consultation rooms.
MSI Leeds provides medical and surgical termination of pregnancy services, pre and post termination counselling as well as contraception advice and screening for sexually transmitted diseases. The service provides early medical abortions (EMA) up to nine weeks and four days gestation and surgical termination of pregnancy up to 18 weeks and six days gestation. The service also undertakes non-scalpel vasectomies. The service treats NHS and private patients.
We inspected this service using our comprehensive inspection methodology and carried out the announced part of the inspection on 13 and 14 July 2017, along with an unannounced visit to the service on 28 July 2017.
To get to the heart of patients’ experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people's needs, and well-led? Where we have a legal duty to do so we rate services’ performance against each key question as outstanding, good, requires improvement or inadequate.
Throughout the inspection, we took account of what people told us and how the provider understood and complied with the Mental Capacity Act 2005.
Services we do not rate
We regulate termination of pregnancy services but we do not currently have a legal duty to rate them when they are provided as a single specialty service. We highlight good practice and issues that service providers need to improve and take regulatory action as necessary.
Since our last inspection in 2016, we have noted the following improvements at MSI Leeds Centre:
We found the following areas of good practice:
However, we also found the following issues that the service provider needs to improve:
Following this inspection, we told the provider that it must take action to improve:
We issued the provider with one requirement notice. In addition, we told the provider it should make other improvements, even though a regulation had not been breached, to help the service improve. Details are at the end of the report.
Ellen Armistead
Deputy Chief Inspector of Hospitals (North)
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