We met seven people who used the service and with their permission joined two people during their consultation and treatment. All spoke positively about the standard of the dental care they received. One person commented, “This dentist is absolutely the best I have ever been to, and I have been to a few.” Another remarked that the, “Service is very good.” A third person said, “I have never thought of going anywhere else.”

People told us that they had confidence in the staff’s abilities and were happy with the standard of dental work they received and would recommend the service to others. One person told us their experience of the service had been, “Pretty good so far.” Another said that their dentist, “Explains everything.”

People told us they felt respected by the friendly staff who fully involved them in decisions about their dental care and treatment. They told us, where applicable, they were given information on how much their treatment would cost.

We observed that the reception and clinical areas were clean and tidy. As we gave short notice of our inspection, we asked people if they always found it to be of the same standard. They told us they did. One person told us, “It’s always like this, I have no concerns.”