Attention: The information on this website is currently out of date and should not be relied upon..

Care Services

carehome, nursing and medical services directory


Long Melford Surgery, Cordell Road, Long Melford, Sudbury.

Long Melford Surgery in Cordell Road, Long Melford, Sudbury is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 15th August 2017

Long Melford Surgery is managed by Long Melford Surgery.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-08-15
    Last Published 2017-08-15

Local Authority:

    Suffolk

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

1st September 2017 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Long Melford Surgery on 9 January 2017. The overall rating for the practice was requires improvement, with requires improvement for providing safe and well led services and good for providing effective, caring and responsive services. The full comprehensive report on the 9 January 2017 inspection can be found by selecting the ‘all reports’ link for Long Melford Surgery on our website at www.cqc.org.uk.

We undertook a focused inspection on 25 July 2017 to check they had followed their action plan and to confirm they now met legal requirements in relation to the breaches identified in our previous inspection on 9 January 2017. This report only covers our findings in relation to those requirements.

Overall the practice is now rated as good, and good for providing safe and well led services.

Our key findings from this inspection were as follows:

  • Dispensing errors were recorded and reviewed within the practice and errors which were deemed significant by the practice were raised as significant events and managed effectively.
  • Patient safety alerts were logged, shared, initial searches were completed and the changes effected.
  • All clinical staff and the dispensary delivery driver had a Disclosure and Barring Service (DBS) check. (DBS checks identify whether a person has a criminal record or is on an official list of people barred from working in roles where they may have contact with children or adults who may be vulnerable).
  • Risks to patients and staff were assessed and well managed, including those related to infection control. Safe practices were in place in relation to the cleaning of spilt body fluids and requests for home visits.
  • Staff sought patients’ consent to care and treatment in line with legislation and guidance and relevant information was available to staff which included The Mental Capacity Act (2005).
  • The practice had undertaken work to improve the identification of carers. The practice had identified 308 patients as carers (3.2% of the practice list). Suffolk Family Carers attended the practice on a monthly basis in order to support carers. Information was available in the waiting room for support groups and organisations aimed to help and advise carers.
  • An effective process was in place for the development, approval, sharing and review of policies and procedures.
  • There was an effective governance process in place to assure the practice that risks to patients and staff were identified, acted upon, monitored and reviewed. This included auditing minor surgery outcomes, complications and infection rates and staff training.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

25th July 2017 - During an inspection to make sure that the improvements required had been made pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Long Melford Surgery on 9 January 2017. The overall rating for the practice was requires improvement, with requires improvement for providing safe and well led services and good for providing effective, caring and responsive services. The full comprehensive report on the 9 January 2017 inspection can be found by selecting the ‘all reports’ link for Long Melford Surgery on our website at www.cqc.org.uk.

We undertook a focused inspection on 25 July 2017 to check they had followed their action plan and to confirm they now met legal requirements in relation to the breaches identified in our previous inspection on 9 January 2017. This report only covers our findings in relation to those requirements.

Overall the practice is now rated as good, and good for providing safe and well led services.

Our key findings from this inspection were as follows:

  • Dispensing errors were recorded and reviewed within the practice and errors which were deemed significant by the practice were raised as significant events and managed effectively.
  • Patient safety alerts were logged, shared, initial searches were completed and the changes effected.
  • All clinical staff and the dispensary delivery driver had a Disclosure and Barring Service (DBS) check. (DBS checks identify whether a person has a criminal record or is on an official list of people barred from working in roles where they may have contact with children or adults who may be vulnerable).
  • Risks to patients and staff were assessed and well managed, including those related to infection control. Safe practices were in place in relation to the cleaning of spilt body fluids and requests for home visits.
  • Staff sought patients’ consent to care and treatment in line with legislation and guidance and relevant information was available to staff which included The Mental Capacity Act (2005).
  • The practice had undertaken work to improve the identification of carers. The practice had identified 308 patients as carers (3.2% of the practice list). Suffolk Family Carers attended the practice on a monthly basis in order to support carers. Information was available in the waiting room for support groups and organisations aimed to help and advise carers.
  • An effective process was in place for the development, approval, sharing and review of policies and procedures.
  • There was an effective governance process in place to assure the practice that risks to patients and staff were identified, acted upon, monitored and reviewed. This included auditing minor surgery outcomes, complications and infection rates and staff training.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

Latest Additions: