London Borough of Hammersmith & Fulham - 2 Coverdale Road, Shepherds Bush, London.London Borough of Hammersmith & Fulham - 2 Coverdale Road in Shepherds Bush, London is a Nursing home specialising in the provision of services relating to accommodation for persons who require nursing or personal care and learning disabilities. The last inspection date here was 16th May 2015 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
15th January 2014 - During a routine inspection
People were provided with a range of support to help them understand their care choices. We observed people being provided with positive and respectful support from staff. There was a variation on the quality of the two care plans we reviewed one was very person centred and provided staff with strategies to ensure safe and appropriate care; the second care plan failed to adequately address the person’s needs or the challenges staff described to us. People’s medications were not managed safely. We found staff were not provided with adequate guidance in respect of the safe handling and administration of medication. We found that people had their care and supported delivered by a staff team that were properly trained and adequately supported in their respective roles. There were insufficient quality assurance processes to monitor the care and support provided to people and this put them at risk of unsafe care.
22nd October 2012 - During an inspection in response to concerns
We did not speak to people who use the service on this responsive review. This review was carried out in response to information of concern we had received in relation to the management of challenging behaviour in the home.
16th August 2012 - During an inspection to make sure that the improvements required had been made
Overall people who use the service were happy living at 2 Coverdale Road. One person told us that they felt well cared for. Another person told us that they could go to any member of staff if they had a problem.
17th May 2012 - During a routine inspection
People told us that they enjoyed living at 2 Coverdale Road and felt listened to and were supported to make decisions about their care. They told us they liked the staff and felt safe. They also enjoyed the activities provided by the home, especially cooking and going to community day centres. All residents had their own rooms and could choose how they were decorated.
28th March 2012 - During an inspection to make sure that the improvements required had been made
On this occasion we did not speak to people that used the service. We reviewed the action plan submitted by the provider and met with the manager.
20th September 2011 - During a routine inspection
People told us that they were happy living in the home and felt cared for. They said that staff were nice and they felt safe. They told us that they felt listened to and were involved in their own care. They also enjoyed the activities provided by the home, especially cooking and gardening. People had their own rooms and could decorate them to their own taste.
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